Adding automation technologies to a legal practice may seem like an easier-said-than-done thing, but if it’s done right, it can dramatically boost productivity. It can also increase client satisfaction by eliminating the monotony of repetitive tasks, and allowing staff to focus on impactful work for clients.
Legal practice automatization is a multi-faceted task that encompasses many different tools and systems. To maximize the benefits start by determining what processes are the most amenable to automation. The most common areas to begin with include document creation and review and client intake, scheduling, and marketing campaigns.
A quality legal document software program lets attorneys quickly create custom documents for each matter and client and without the need to manually enter data. Using templates for pleadings, discovery requests, letters to clients and more document creation saves time and increases accuracy. In addition the integration of your document automation system with legal practice management software will eliminate the need to monitor the time that is billable manually. Instead, when the document is created, it’s automatically filed in the proper case and client file based upon the relevant data inputs.
AI is a popular choice for attorneys because it relieves them from the repetitive boring and monotonous work that forms a major part of their job. They can focus on creativity and analytical thinking which is a characteristic of ethical and skilled representation.
Clients are also pleased with the speed at how their concerns are dealt with and resolved, particularly when compared with the traditional client experience that involves long meetings to collect and verify information. The ability to create accurate customized documents and streamline communications with clients using an integrated system enhances the client experience, increasing satisfaction, retention, and referrals.
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